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Five Proven Ways to Reduce Maintenance Costs for Your Condominium Property

Condo Management Hacks:  Are you a condominium property owner looking to minimize maintenance expenses while maximizing your return on your investment?

Managing a condominium  property comes with its unique set of challenges, and maintenance costs can quickly eat into your budget. But fret not, we’ve got you covered! In this blog post, we’ll explore five effective strategies specifically tailored for condominium property owners and boards to help protect your investment without sacrificing on service.

Discover 5 practical strategies to manage maintenance costs for your condominium investment property. From establishing a maintenance schedule to negotiating better rates, optimize your ROI today!

  1. Establish a Regular Maintenance Schedule

Maintaining a regular maintenance schedule is paramount in preventing unexpected and costly problems in your condominium rental property. By conducting routine inspections and addressing minor issues promptly, you can avoid major repairs down the line. Each condominium is unique, so customize your preventative maintenance schedules to suit your specific situation and property type. Regularily check for plumbing leaks, HVAC system maintenance, pest control, and other necessary activities. Consistently adhering to a preventative maintenance routine significantly reduces the likelihood of unforeseen incidents and minimizes expenses.

  1. Educate Condo Owners on Proper Property Care

While maintenance is typically the responsibility of the condominium corporation, condo owners also have a role to play in keeping the property in optimal condition. Taking the initiative to educate your residents and if possible, their tenants, on the importance of proper property care and maintenance. Provide them with guidelines and recommendations for routine checks and encourage prompt reporting of any potential issues. By fostering a sense of shared responsibility and pride in the community, condo owners are more likely to actively participate in the upkeep of the property. An informed and engaged community contributes to a well-maintained condominium.

  1. Embrace and Encourage Repair and Maintenance Feedback

As a condominium property owner, embracing awareness and reporting even minor repairs and maintenance tasks can save your Condominium Corporation a significant amount of money. Whenever feasible, report small repairs and maintenance issues yourself or encourage their condo owners to do the same. Promptly addressing minor repairs  within individual units such as plumbing leaks can help reduce the need for costly professional services. By acquiring basic awareness of the property, and being resourceful, you can keep maintenance costs at bay while ensuring the property remains in excellent condition.

  1. Negotiate Better Rates with Contractors and Service Providers

Engaging contractors and service providers for repairs and maintenance services can be a major expense for condominium corporations. To optimize your maintenance budget, proactively negotiate better rates whenever possible. Approach contractors and service providers, discuss the potential for discounts, and explore options for long-term partnerships.  By building respectful relationships and effectively communicating your needs, you can secure better service, response times and reduce overall maintenance costs by being on top of your condominiums needs.

  1. Maintain Detailed Expense Records and Stay Organized

Maintaining detailed expense records and staying organized is crucial for effective cost control. Implement a system to track maintenance-related expenses for your condominium property. By diligently recording and categorizing expenditures, you gain valuable insights into spending patterns and identify areas where costs can be reduced. This data allows you to make informed decisions, implement preventive measures, and allocate resources more efficiently. Stay on top of your finances and have a clear overview of your condominium property’s maintenance expenses.

At Emerald Management & Realty Ltd., we specialize in condominium property management, expense reporting and budget PLUS maintenance services. Our experienced team is dedicated to helping condominium property owners effectively reduce maintenance costs without compromising on quality by leveraging our experience in the industry and portfolio under management. If you’re ready to optimize maintenance expenses for your condominium property, please contact us online or call 403-237-8600. However, you can visit our website at www.emeraldmanagement.com to learn more about our services and get in touch with us. We have a team of experts ready to assist you with your condominium property management and maintenance needs.


Reinvesting in Your Rental Property

At Emerald Management & Realty Ltd., we take immense pride in delivering exceptional property management services and prioritizing the well-being of your investment. As part of our unwavering commitment to maintaining your property and attracting high-quality tenants, we are currently directing our attention to the essential spring and summer annual exterior maintenance. This comprehensive effort made in collaboration with our clients and in accordance with our management agreement, includes roof inspections, necessary repairs to building exteriors, and meticulous landscaping.

Importance of re-investing back into your rental property

It’s essential to recognize that re-investing back into your property goes beyond tenant satisfaction. It also plays a pivotal role in preserving your property’s value by ensuring that depreciating components endure for the long haul by:

1.Enhancing Tenant Satisfaction:

When you invest in the upkeep and improvement of your property, you create an inviting and well-maintained environment that attracts and retains high-quality tenants. Tenants are more likely to appreciate a property that is aesthetically pleasing, structurally sound, and thoughtfully landscaped. By focusing on spring and summer maintenance projects, such as roof inspections and repairs, exterior enhancements, and meticulous landscaping, you contribute to a positive tenant experience and foster a sense of pride in their living space.

2. Prolonging the Lifespan of Depreciating Components:

Property ownership comes with the inherent challenge of managing the natural wear and tear of various components. Roofs, building exteriors, and landscaping are subject to degradation over time. However, by reinvesting in these areas, you effectively prolong their lifespan and reduce the need for frequent, costly repairs or replacements. Regular inspections and timely repairs to roofs and building exteriors, such as repainting or addressing cracks, help mitigate potential issues before they escalate. Additionally, investing in landscaping upkeep not only enhances the property’s visual appeal but also promotes healthy growth and prevents potential hazards.

Depreciating components and wear-and-tear are further defined by the Residential Tenancy Dispute Resolution Service (“RTDRS”) as the amount of expected wear and tear on a property of time.  Essentially, wear-and-tear is defined as the natural occurrence in any property, and tenants are generally not responsible for normal wear-and-tear. This means that tenants cannot be charged for items that have depreciated or exceeded their life expectancy. For example, if you have carpet that is 20 years old and a tenant accidentally causes a stain, you cannot most likely charge them for the cost of replacing the carpet. Depreciation and the aging of property components are part of a landlord’s responsibility to reinvest in the property.

The formula used by the RTDRS when applying depreciation and calculating rewards in a dispute being handled by the RTDRS is: 

Age/Expected Useful Life X Replacement Cost = Depreciated Value

For a summary of the expected useful life applicable to the type of property, visit: RDTRS Depreciation Table

3. Safeguarding Property Value:

Real estate investments hold substantial value, and it’s crucial to protect and enhance that value over time. By prioritizing reinvestment into your property, you ensure its long-term appreciation and financial stability. When your property is well-maintained and equipped with updated components, it becomes more attractive to potential buyers or investors in the future. Additionally, an investment property that exhibits a history of consistent upkeep and improvements demonstrates responsible ownership, which further bolsters its value.

4. Maximizing Return on Investment:

Reinvesting back into your property can yield significant returns in the form of increased rental income and reduced vacancies. A well-maintained property attracts tenants who are willing to pay a premium for a comfortable and visually appealing living space. Moreover, by investing in energy-efficient upgrades, such as insulated windows, efficient heating systems, or solar panels, you can reduce utility costs and attract eco-conscious tenants.

Key risks associated with avoiding repairs and preventative maintenance

A significant risk for owners who are reluctant or simply refuse to spend money on repairs is the potential for escalating damages and declining property value.

Here are some key risks associated with neglecting repairs:

  1. Increased Property Damage: Ignoring necessary repairs can lead to minor issues turning into major problems over time. For instance, a small leak left unaddressed can result in water damage, mold growth, or structural issues. By neglecting repairs, the damage can spread and become more extensive, leading to higher repair costs in the long run.
  2. Tenant Dissatisfaction and High Turnover: Neglected repairs negatively impact tenant satisfaction. When tenants experience unresolved maintenance issues, it can lead to frustration, inconvenience, and a diminished perception of the property’s quality. Unhappy tenants are more likely to seek alternative housing options, resulting in higher turnover rates and increased vacancy periods. This turnover can be costly in terms of lost rental income and expenses associated with finding new tenants.
  3. Legal and Liability Concerns: Failure to address necessary repairs can expose owners to legal and liability risks. Inadequate property maintenance may violate local health and safety codes, putting owners at risk of legal consequences, fines, or potential lawsuits from tenants. In the current insurance environment, insurers are also putting more emphasis on preventative maintenance programs and attention to upgrades of depreciating property. Moreover, neglecting repairs can compromise the safety and well-being of tenants, potentially leading to injuries or accidents on the property, for which owners could be held liable.
  4. Diminished Property Value: A property in disrepair will likely experience a decline in value over time. Prospective buyers or investors may be deterred from purchasing a property that requires substantial repairs or has a history of neglect. Additionally, lenders may be hesitant to provide financing for properties in poor condition. Neglecting repairs can result in a decreased market value and limit the potential return on investment.
  5. Negative Reputation and Difficulty Attracting Quality Tenants: Word travels quickly in the real estate and property management community, and neglectful owners may develop a negative reputation among tenants, real estate agents, and property management professionals. This reputation can make it challenging to attract quality tenants who seek well-maintained properties. Poor property conditions can also deter potential tenants from applying, reducing the pool of qualified applicants and potentially compromising rental income.

How to deal with wear-and-tear and tenant responsibilities

In Alberta, as in many jurisdictions, it is generally understood that tenants are not responsible for normal wear-and-tear on a rental property. Wear-and-tear refers to the gradual deterioration that occurs over time because of ordinary and reasonable use of the property by tenants. Examples of wear-and-tear include minor scuffs on walls, carpet wear in high-traffic areas, or fading of paint due to sunlight exposure.  On the other hand, tenants may be held responsible for damages caused by negligence, misuse, or intentional actions that go beyond ordinary wear-and-tear. These damages typically involve excessive and avoidable harm to the property, such as holes in walls, broken windows, or significant stains on carpets.

Caveat:  It is important to be mindful to differentiate tenant caused damages from normal wear-and-tear.  While tenants may be responsible for excessive damages resulting from negligence, misuse, or intentional actions, they are not accountable for the natural aging and deterioration of property components. Landlords should assess damages on a case-by-case basis, considering the age and condition of the items in question.

In summary, owners who refuse to invest in or defer necessary repairs put themselves at risk of incurring higher costs, losing tenants, facing legal issues, experiencing declining property value, and struggling to attract quality tenants. Proactive and timely maintenance is crucial to protecting the value of the property, ensuring tenant satisfaction, and minimizing potential risks and expenses in the long term.

Remember, the law generally recognizes that tenants should not be held accountable for the normal wear-and-tear that occurs as a result of their everyday use of the property. By reinvesting in your property, you fulfill your role as a responsible landlord, protecting your investment while providing a comfortable and well-maintained space for your tenants.

Note: It is always advisable to consult the specific regulations and guidelines of your local jurisdiction, including the Residential Tenancies Act or other relevant legislation, to ensure accurate and up-to-date information regarding tenant responsibilities and landlord obligations in your area.

At Emerald Management & Realty Ltd., we understand the value of reinvesting in your investment property. Through our ongoing commitment to exceptional property management services, we prioritize the well-being of your property and its financial success. By focusing on spring and summer maintenance projects, such as roof inspections, exterior repairs, and landscaping, we aim to enhance tenant satisfaction and ensure the longevity of your property’s depreciating components. Investing back into your property not only preserves its value but also maximizes returns and establishes a solid foundation for continued success in the real estate market.

Remember, when you invest in your property, you invest in your future. Let us help you achieve your property’s full potential and secure long-term prosperity.  Contact our team today, your property matters to you … and that matters to us! 


How to Prepare a Lease Agreement for a Rental Property

Renting out a property is a potentially profitable venture, but there are also potential issues that could arise. Having a lease agreement in writing can help in such situations.

What is a Lease Agreement and Why Do You Need One for a Rental Property?

A lease agreement is a contract between a landlord and a tenant. Among other things, the agreement outlines that the tenant is allowed to live in a property for a fixed period. This contract binds the landlord and tenant to the terms of the lease.

A lease agreement is important since it clearly outlines the terms and responsibilities for both the landlord and tenant. This can help clarify things if there are any disputes. While the lease does not need to be in writing, it is strongly recommended that it is. This protects all parties involved and ensures that everyone clearly knows what is expected of them.

The Different Parts of a Lease Agreement

There are several important parts of a lease. This includes the names of the landlord and tenant(s), the address and description of the property, the date that the tenancy is to start and length of the agreement, the amount of rent due and the mode of rent payment, the amount of the security deposit and where it is held, how the tenancy may be ended, and more.

What Should be Included in a Lease Agreement for a Rental Property?

Each lease is different, but there are certain aspects that should be included.

In addition to what is listed above, it’s important to include:

  •  Responsibilities for maintenance and repairs
  • Which utilities are included, and which are not
  • Insurance requirements
  • Rules regarding subletting
  • Information on any other fees
  • And much more

It is important to note that the Residential Tenancies Act is always enforced over any agreements made between the landlord and tenant. Therefore, if something in the agreement conflicts with the law, the law will apply. However, landlords and tenants can agree to other terms if they are not illegal.

For instance, the act says nothing about pets in a property. Therefore, landlords and tenants can agree to certain terms regarding pets if they wish.

If the property is a part of a building or condominium, there may be rules and bylaws associated with the property that the tenants will need to follow. In these situations, its a good idea for the landlord to provide the client with this information and state in the agreement that the tenant must follow these rules.

How to Protect Yourself and Your Property as a Landlord

Having a lease agreement in writing is one of the best ways to protect yourself as a landlord. Other ways to protect yourself include screening and choosing tenants wisely, doing a full walkthrough and completing a move-in inspection to document the rental properties condition.

It’s also important to be familiar with the province’s Residential Tenancies Act so that you know your rights and responsibilities as a landlord.

What to do if a Tenant Breaches the Lease Agreement

If a substantial breach of the lease agreement occurs, the landlord can apply to end the tenancy or give the tenant notice that the tenancy is being ended. At least 14 days of notice must be provided and the day the notice is given and the day the tenancy ends do not count as part of these 14 days.

A substantial breach by the tenant is typically a situation where a tenant does not pay rent in full when due, causes significant damage to the property, endangers others, or does not vacate the premises when tenancy ends.

In these instances, the landlord can apply to the Court or to the Residential Tenancy Dispute Resolution Service (RTDRS) to solve the dispute.

Managing properties and dealing with tenants can be time consuming and often difficult. We can help. Emerald Management & Realty Ltd. provides property management, property maintenance and rental property services and always provides the best possible support, care, and service. To find out more, please contact us online or call 403-237-8600.


Emerald Insights: Fall & Winter Newsletter 2022/2023

The season of falling leaves, pumpkin spice lattes and football is almost behind us. Now the focus is on pulling out our winter jackets, boots, and changing our winter tires to brace ourselves for all the winter season promises to bring.

This Fall & Winter 2022/2023 Issue of Emerald Insight’s has been delivered to all of our valued residents and board members to  provide valuable information pertaining to their homes.  Emerald Management & Realty Ltd’s goal is that these winter procedures and tips will help conserve energy, avoid unnecessary insurance claims and prevent costly winter repairs.


Emerald Management & Realty Ltd. is a family owned and operated Property Management Company & Condominium Management company located in Calgary with 50 years of experience. Emerald provides a myriad of property management and rental property services for tenants, property owners, homeowner associations, and condominium corporations.  Contact Emerald Management & Realty Ltd. today!  We’d love to learn more about your property management goals and how we can help!