Covid19 Calgary Property Management Update: December 2020

December 2020

New restrictions were announced by the province last week that came into effect on December 13, 2020 to further help manage the rising cases of COVID-19 in Alberta.  Emerald Management & Realty Ltd. has reviewed the information provided and offers the following updates as it impacts property management in Calgary & Area. 

These updates continue to be in line with Emerald’s focus of protecting the health and wellbeing of our employees, families, customers, suppliers and our communities.  As it has since March 2019, we continue to be proud of everyone’s support and focus on staying safe while continuing business operations.

Emerald is following the guidelines of Alberta Health Services and while this information continues to change and evolve, we believe we are well positioned to meet the challenges of this pandemic.  In response to the recent Government of Alberta restrictions:

  • Emerald is deemed an essential professional services and as a result, our office will continue to remain open.  We will be available to guests by appointment only.
  • All employees & guests are required to wear a mask and social distance, unless there is a medical exemption.  Masks will be worn in meetings with others, working on-site and when walking in the common areas and at all properties.
  • Managers are working with their teams to monitor safety and risk management protocols with respect to remote and rotational in-office work schedules.  Where operationally required and safe to do so, team members will continue to work in the office and at the properties.
  • Property showings, inspections and maintenance must continue to follow the physical distancing, masking and PPE requirements in place. Property showings are now limited to two family-unit members at a time. 
  • Whenever possible, showings and meetings will be conducted virtually.
  • All employees must continue to adhere to all safety precautions, follow all provincial public health guidelines, and municipal orders. 

The above protocols and restrictions are in accordance with Alberta Health Services and supported by the Alberta Real Estate Association and the Real Estate Council of Alberta.

While the situation continues to evolve, our team is poised to take swift action to ensure we are in line with the new measures and can continue to offer the service and responsive experience we are known for.  To assist our customers and team members with information about how we continue to adapt, we will continue posting regular information on our website at: www.emeraldmanagement.com/blog  This has proven to be an effective tool and resource for our community. 

Should you be interested in learning more about Emerald Management & Realty Ltd.’s efforts or current protocols, please contact us. 

From all of us at Emerald Management & Realty Ltd., thank you for your support during this challenging time.  Stay healthy! 


A Landlord’s Guide to Early Lease Termination

In any lease agreement signed between a landlord and a tenant, the agreed, fixed period of occupancy will be specified therein.

Although the landlord and tenant may have every intention of allowing the lease to continue for the period specified, sometimes situations arise to prevent or change this and breaking a lease is not uncommon.

The landlord may wish to recover possession or the tenant may be forced to move out earlier if certain circumstances arise. And, so, the question of how to terminate a lease early often comes up.

Therefore, let’s have a good at some of the key issues to be considered in the event of early termination of a lease:

 

Firstly, establish the reasons for early termination

Fundamentally, the reasons to early terminate can be separated into landlord and tenant related issues. The landlord may want to:

  • sell the property and the buyer wants to have vacant possession without the encumbrance of a tenant;
  • undertake extensive decoration and/or remodelling or renovations or repairs to the property, and which require it to be vacant for a certain period of time;
  • live there him- or her- self

On the other hand, the landlord may wish to early terminate the lease as the tenant:

  • has failed to pay rent and meet other financial obligations in the lease agreement, despite appropriate warnings and notice periods;
  • is failing to meet his repair and maintenance obligations which may mean that the property is becoming uninhabitable, with possible health and safety and liability consequences for the landlord;
  • is breaching other lease conditions such as keeping a pet when this is expressly not allowed, disturbing neighbours with excessive noise, damaging the property, using the property for an unauthorised use, or participating in illegal activities on or near the premises.

 

Then, review the lease agreement

Carefully go through the terms and conditions in the lease signed by both the landlord and tenant. You need to establish exactly what language has/has not been included in the clauses of the agreement as this will form the basis for your next actions.

The provisions in the lease for any early termination can also be grouped into two parts:

  • Default:

Refers to the failure (by the tenant) to comply with the terms and conditions of a signed lease. Often, written warnings are given by the landlord to the tenant to “cure” the default before early termination due to default can proceed.

In the case the default is not cured, the due legal process will have to be followed in order to enforce early termination, probably requiring statutory notice periods. It’s also necessary to record all relevant correspondence leading up to and during the termination process. In some cases, the matter may end up in civil court.

 

  • Express or special conditions in the lease

If, in advance of granting a lease to a tenant a landlord plans that the property may be sold, extensively renovated or may, one day, become his/her residence, then such provisions can be written into the agreement. This will include how much notice is required to terminate the lease.

It’s in the best interests of a landlord to include as many contingencies as possible, as the more opportunities there are to early terminate a lease, the more flexibility there will be in the future.

 

Always take advice from an experienced professional

If you are thinking about an early termination of an existing lease or want to make such provision in a new lease to give you more options, just give us a call at Emerald Management and Realty. We’re specialists in working with and advising clients about leasing matters.

It’s easy to arrange an appointment to meet or you can contact us via email about your lease issues or other real estate related matters.

We look forward to meeting up!


Covid19 Property Management Update

November 29, 2020

Since the news of Coronavirus first broke, Emerald Management & Realty Ltd.’s focus has been on protecting the health and wellbeing of our employees, families, customers, suppliers and our communities.  In addition, we have focused on our ability to continue business operations and keep everyone working.  Like most organizations, our emphasis has been on preparedness and safety. 

Emerald is following the guidelines of Alberta Health Services and while this information continues to change and evolve, we believe we are well positioned to continue to meet the challenges of this pandemic. 

Our ability to meet the challenges is based on several reasons, including: 

  • Our team has proven performance and experience navigating emergency events. We are family owned and engaged in our key business operations.  Our systems have developed over our almost 50 years in business so that we can be responsive.
  • Our tools and technologies enable our team to work on rotation, and when needed, remotely, without disruption, to fully serve the needs of our customers. We have a work from home policy that makes necessary transitions and adjustments seamless.
  • Our team is committed to delivering great customer service and support, even in difficult situations. As a result, our customer demand and activity remains strong. We have been recognized for the past 5 years as: Top Choice in Property Management Services in Calgary.

Our team has managed crisis scenarios successfully in the past, and we are well prepared to continue navigating this unprecedented global health event with positivity.

To assist our customers and team members with information about how we continue to adapt, we have been posting regular information on our website at: www.emeraldmanagement.com/blog  and a pop-up alert on our home page.  This has proven to be an effective tool and resource for our community.

In response to the recent Government of Alberta restrictions:

  • As Emerald Management is deemed an essential professional services business, our office will continue to remain open and we will be available to guests by appointment only.
  • To do our part in minimizing the spread of Covid-19, effective November 30, 2020, our office hours will be modified to: Monday – Thursday (8.30 am – 6.00 pm); Friday (8.30 am – 5.00 pm); closed weekends.  Please note that office hours are subject to change.
    • Emerald Management & Realty Ltd. continues to be available 24 hours a day: 7 days a week for after hours support and emergencies.
  • All employees & guests are required to wear a mask and social distance. 
  • Over the next couple of weeks, we will continue to monitor the safety of our team and risk management protocols.  Where necessary, we will implement a rotation of teams working and the potential of working remotely.
  • In accordance with the provincial guidelines and the Real Estate Council of Alberta, property showings and inspections will continue to follow the physical distancing and masking requirements in place.  Property showings are now limited to two family-unit members at a time.

    Disinfecting clean added to Emerald Management & Realty Ltd.’s list of property management services.

  • Whenever possible, meetings and property showings will be conducted virtually.  As highlighted in our last Covid-19 Update, we continue to monitor the cleaning requirements of the common spaces of our multifamily properties and condominium communities.   We continue to use effective disinfecting protocols including the use of Vital Oxide and electrostatic sprayers. This disinfectant service has been integrated into Emerald’s extensive list of property management and property maintenance services. It is now available to condominium corporations and building owners.  For more information on our areas of focus, visit our last Covid-19 Property Management Update.

The above protocols and restrictions are in accordance with Alberta Health Services and supported by theAlberta Real Estate Association and the Real Estate Council of Alberta.

For individuals seeking information on the emergency financial relief programs and additional assistance available during the Covid-19 pandemic, visit:

Throughout this time, it continues to be important that we support each other and the community. We are thankful for the support of our loyal and dedicated team members, residents, clients and partners — all of whom, are all integral to the foundation of our success.

Thank you for your contribution to flattening the curve and working through this together.

Stay safe. Stay healthy. Stay positive.

 


Emerald Management & Realty Ltd. Nominated 2021 Top Choice Award

Winning the Top Choice Award is one of the largest endorsements a business can receive within North America, so this is a BIG deal!

This is our 6th year being nominated for this award for Best in Property Management Services and we are proud of our team members for working towards the goal of being recognized as the best property management company in Calgary.

Now, we need your help to WIN! Voting is now open and if you feel that we have earned your vote, we would appreciate your support. Your vote will automatically enter you into a draw for a chance to win 1 of 4 cash prizes of $500 given out by Top Choice Awards!  Take a moment and please vote today as voting ends December 20, 2020. 

VOTE NOW

When you vote, you are also able to provide anonymous feedback via a survey. Your feedback is very important to us, as it allows us to know what you love about us and what we can improve to continue serving you every day and providing the best customer experience possible. Many thanks in advance!

We would love to win the Top Choice Award… But we need your help to do so. If you believe we are your Top Choice, show us some love and help us spread the word!

Thank you again to our customers and team members for your vote of confidence! We are proud to have received your 2021 Nomination for Calgary’s Top Choice Property Management Company!

 

Emerald Management & Realty Ltd. Top Choice Property Management Nominee

Emerald Management & Realty Ltd. Top Choice Property Management Nominee for 2021


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