Domestic Violence: Its everyone’s business

Domestic violence is a serious and prevalent issue that impacts thousands of individuals and families each year in Calgary, Alberta. Over the past several months, domestic violence has been a central topic in Calgary, with homicides and tragic events occurring at an increased rate.

On December 6, 2018, Emerald Management & Realty Ltd. was proud to sponsor and represent the property management community as special guest speakers during the Calgary Residential Rental Association learning session: The Domestic Violence Toolkit for Landlords.  During the session we learned that a call is made to police approximately every 25 minutes to reporting a domestic related incident. In 2018, it is anticipated that over 20,000 calls will have been made to police because of domestic violence.  HomeFront Calgary (non-profit that works in collaboration with Calgary Police Services and the justice system) created a heat map using clinical data to show that there are “no boundaries” to the issue of domestic violence.   Effects are being felt in every quadrant of the city.

HomeFront Calgary Heat Map:  Client data from 2015 to show that domestic violence has no boundaries.  The darker colours on the map reflect areas with higher concentrations of domestic violence.


HomeFront’s Heat Map clearly shows that domestic violence is happening in the homes in every community in Calgary, Alberta.  What happens at home can have a dramatic impact on the safety and productivity in the workplace and in rental properties.  As landlords and property managers, we have a tremendous opportunity to support a consistent message of support to our community to help raise awareness and reduce the incidence and severity of domestic violence in rental premises.  

There is a range of roles that landlords and property managers can take to reduce isolation and risks:

—By being aware of this social problem and informed of the signs of domestic abuse, we can help provide an educated response to our residents experiencing  violence and refer to them all necessary avenues of support.  

In our team workshop held with Sagesse and Calgary Police Services earlier in the Fall of 2018, the property managers at Emerald Management & Realty Ltd. learned that the following are some signs to be mindful of, when interacting with residents and rental properties:


  • —Repeated late payment of rent
  • —Change in tenant’s behaviour
  • —Change in visits to the office
  • —Expressions of fear
  • —Noise complaints
  • —Concerns expressed by other tenants
  • Broken locks or doors
  • Holes in walls, broken windows and damage to property

READ: CBC News Coverage: Domestic abuse prevention group teaches landlords to know the signs of domestic violence

Recognize the signs.  We all have a role and a responsibility to held address this issue that doesn’t stop at home.  When domestic violence takes place in rental homes, apartments – it impacts our co-workers, residents and tenants.  We can educate and inform to raise awareness amongst ourselves to aid in identifying risks and how to best handle resident and/or co-worker disclosures of domestic violence.

The Domestic Violence Toolkit for Landlords was designed for landlords, managers and related service providers with access to residential rental units.  It includes:

  • Information on how to help prevent domestic violence
  • A list of services tenants can call for help
  • A list of agencies to contact for more information about domestic violence
  • A list of resources that will help you learn more about domestic violence.

Domestic violence can affect anyone. It does not discriminate by age, gender, socio-economic status, ethnicity, or ability.  Anyone can be a perpetrator of domestic violence, and anyone an be a victim. As landlords we have a great opportunity to support change by being a caring corporation and ensuring safe homes for residents and team members.  

Now more than ever, we need to recognize that domestic violence is an issue that impacts all of us, and it’s going to take everyone working in collaboration.  We can start by raising awareness and putting into practice the advice shared by the Centre for Public Legal Education Alberta: if you see visible warning signs and risk factors, name your concern and take appropriate action to make a referral or ask for resources from partners like Sagesse or contacting a domestic violence call line.

Happy Thanksgiving

Happy Thanksgiving to our American clients, customers & friends.  Wishing you blessings today and throughout the rest of the year.


Congratulations to October’s Resident Manager of the Month

We are pleased to announce that the Resident Manager of the month is Lance M. of The Prestige apartments.

Emerald Management & Realty Ltd.

Lance has been the resident manager of this 46 unit building for 15 months. He is well liked by the tenants and receives many compliments from them about his work at the building.

Lance has been a great asset during recent renovations of 17 units at the building, from scheduling work to coordinating deliveries.

Recently the Prestige was chosen as the winner of the Major Building Assessment Review, a direct result of Lance’s efforts.  Lance was also very helpful with a contest held for residents to thank them for their support during recent building renovations. 

Here is a look at the residential apartment building’s small patio promotion that highlights a tiny balcony transformations and property management in Calgary improvements:

From all of us at Emerald Management & Realty Ltd. – Congratulations Lance and thank you for dedicated efforts!


Top Choice Nominee Property Management Calgary

Emerald Management & Realty Ltd. is proud to announce receipt of the  Official 2019 Top Choice Award Nominee for the fourth year in a row!


Top Choice Nominee 2019 – Property Management Calgary


Thank you to all of those who have taken the time to nominate us at Top Choice in the Property Management category for Calgary, AB!

Now, we need your help to WIN! Voting is now open and if you feel that we have earned your vote, we would appreciate you taking the time to vote for us. Winning the Top Choice Award is one of the largest endorsements a business can receive within North America & Europe, so this is a BIG deal!

Show us some love by voting for us. Your vote will automatically enter you into a draw for a chance to win a grand cash prize of $2000 or one of many Toppy T-shirts.

You can vote for us HERE.  Otherwise, you can contact Top Choice Awards via email or phone to vote for us.

Voting ends January 2nd, 2019.

We would love to win the Top Choice Award… But we need your help to do so. If you believe we are your Top Choice, why not help us spread the word! 

Thank you for your time and we appreciate your vote!

P.S your written feedback in the survey is anonymous but very important to us, as it allows us to know what you love about us and what we can improve to continue serving you every day and providing the best customer experience possible. Many thanks in advance!

1 13 14 15 16 17 24