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What Does The Management Fee Cover?

What Does The Management Fee Cover?

If you are a rental property owner, choosing to work with a property management company is a huge decision to make, both time and money-wise. If you have a packed schedule, additional occupation(s) or multiple properties to juggle, hiring an experienced property management company can be a great way to secure rental income while also saving yourself both stress and time.

Blog Post – Emerald Management & Realty Ltd.

Property managers usually collect fees for their services, which ensures that all areas of your property-related concerns are looked after. This includes some of the tougher work, such as eviction processes, dealing with difficult tenants, hunting down overdue rent payments or answering late-night phone calls. At Emerald Management & Realty Ltd., we also offer 24-hour emergency support to make sure any issues with your property are resolved promptly and efficiently. 

Management fees also cover other processes that are undertaken to ensure the success of your property. At Emerald Management and Realty Ltd, we also provide a value added service with our in-house maintenance department. Emerald’s maintenance team members cover responsibilities that are often beyond the scope of on-site building managers. 

Some of these value added services include: 

Managing Tenants 

When you hire a property management team, one of the main responsibilities they take on is managing your tenants. From finding your tenants to screening tenants to handling evictions, they are experienced with keeping everything in check. 

Financial Reporting

Knowing that the rent has been paid and that your property is being maintained is important.  Every month, Emerald Management & Realty Ltd. will send you an operating statement that includes income, expenses and a detailed ledger. This will keep you informed about how your real estate asset is performing.

Preventive and Routine Maintenance 

Property maintenance doesn’t just involve addressing problems when they arise or on a case-by-case basis. It also involves organized planning of maintenance tasks, which is often best-handled by a professional property management team. When maintenance is regularly handled, tenants are more likely to remain comfortable and happy. 

Preventive maintenance helps keep the property functioning in good condition at all times. This may include regular plumbing and leak checks, extermination checks to keep the property pest-free, regular landscaping, trash removal or snow removal. Routine maintenance involves scheduling specific tasks that need to be done repeatedly and consistently, such as cleaning leaves from the front lawn or changing HVAC filters every few months. 

Renovations and Repairs 

It is the property manager’s responsibility to either fix issues when they arise or take care of hiring another professional to handle them. This means they will be in charge of finding reliable plumbers, contractors, electricians or other professionals to make sure the job gets done right. 

Reach Out To Us 

Overall, as your property manager will be looking after your most important assets, our services have been developed to help ensure peace of mind. To learn more about our property management, maintenance and other services at Emerald Management & Realty Ltd., contact us today!

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Building Assessment Winner 2019

And the winner is….Cortese Estates!

Building Assessment Review Contest

Congratulations to Property Manager Glen F. and Resident Manager Gail S. on taking the winning title for Emerald Management & Realty Ltd.s Building Assessment Review 2019! 
 
This rental property located in Airdrie, Alberta highlights the importance of a positive first impression.  The well cared for lawn, use of flowers, bird baths and garden features create an inviting entry and welcoming feel all around the property and for the residents that call Cortese Estates home.
 
Thank you and congratulations to both Glen and Gail on your achievement, focused teamwork & dedication to the Emerald Standard of Care!

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Building Assessment Review Contest

Building Assessment Review Contest

Emerald Management & Realty Ltd. is in the midst of it’s annual Building Assessment Review for 2019. 

During this time a contest is being held for the Property Managers and their teams.  The contest runs runs all summer long and ends in September. The contest takes into consideration the condition of the exterior of all the multi-unit residential properties and the transformations achieved.

Property Managers will need to engage with the Resident Managers and maintenance team members to achieve the goal of an attractive and clean exterior. 

The rental properties we manage in Calgary and area, help to define our reputation.  With this in mind, we strive to keep the curb appeal top notch for the residence and revenue property owners.

The summer months are an excellent time to make improvements to the landscaped areas.  Simple touches to beautify the grounds  can be achieved by planting flowers, creating plant beds and shrub accents. 

Keeping that in mind, we also want to make sure we are keeping up with the lawn maintenance and exterior repairs to fences, painting, etc.,. A well kept building helps with safety and attracts quality tenants. 

The entire team at Emerald Management & Realty Ltd. looks forward to the success achieved through teamwork and goal setting as they work to improve upon the exteriors of the buildings we provide property management services for in Calgary & Area.   

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Rain Related Leaks

What can you do when the weatherman predicts significant amounts of rainfall and you are experiencing a leak or flooding?

 

Rainy days … … we can appreciate that you would rather be snuggling in with a good book or catching up on your latest Netflix craving, however, sometimes Mother Nature has other ideas.  If you experience a leak or flooding during a rainfall or stormy weather, there are some steps you can take to mitigate damage in your home. 

 

Step 1. 

Try and prevent as much damage as possible. As soon as you notice a a leak coming into your home, try to contain it. Place a bucket and/or a tarp under the leak to help minimize damage. Move valuables and documents out of the way.

TIP … If you notice water coming through a crack in the caulking in your home, around windows or doors, place a towel at the leak to catch the water.

TIP … If you have a sump pump or backflow valve, ensure it is working.

TIP …  If you reside in a single family home, make sure your downspouts are directed away from your home. If you notice a leak in your basement during the rainfall, start by double-checking the positioning of your downspouts. If a downspout is causing water to run towards the home, change the direction away from the home and let your Property Manager know about the situation.

Monitor the water leak and contact our team at Emerald Management & Realty Ltd. at 403-237-8600 to discuss next steps.  Sometimes, a roofer or maintenance person may not be able to assist until after the rain stops because of safety concerns.

If the leak is containable and not an emergency,  complete our on-line maintenance request form to let us know of the non-emergency maintenance issue. Continue to monitor the situation and if it gets worse, keep us informed so that your issue can be handled at the appropriate priority level.

Step 2.

Try to dry out the area as much as possible. Use old towels, mops or other tools you have at your disposal to safely remove the water.  Make sure to safeguard your personal items, electronics, etc., by moving them away from the water (finding another room or alternate location might be best as repairs could also be required and no point in moving them multiple times if you can avoid it).  Unplug electronics and appliances where necessary. 

TIP … Fans can be of great help! Not only do they circulate the air and dry out the area but can also help prevent mold from growing!

Again, if the leak is containable and not an emergency,  complete our on-line maintenance request form to let us know about the issue. Monitor the situation, and if it gets worse, keep us informed so that your issue can be handled at the appropriate priority level.

Step 3.

If the leak gets worse, call us right away at 403-237-8600.  Emerald Management & Realty Ltd. has a team on-call to address after hours emergencies. Let us know what is going on so that we can provide assistance and help trouble shoot the situation. We can experience high call volumes during periods of heavy rainfall; all calls will be handled in priority sequence.

TIP … Call 911 if someone’s life is in danger.

TIP … Have an evacuation plan and 72-hour kit if you need to leave your home. 

TIP … For real-time updates and advisories in situations where heavy rainfall warnings or State of Local Emergencies have been declared, visit the City of Calgary’s Flood Information and sign up for alerts.

Depending on the size of the leak, you may need to call in extra support … especially when a bucket or tarp won’t contain the water.  If a bucket and tarp are not an option, we might need to pump out the water or use alternate measures to handle the water entering your home. 

Emerald Management & Realty Ltd.

As referenced above, sometimes problems that arise from a leaking roof can often only be temporarily repaired until the rain stops in part due to danger to workers and because the area of repair needs to dry out first.

Once these steps have been taken and any danger to yourself and you home has been avoided, as soon as the rain stops, more permanent repairs can be arranged. 

Many leak and flood related repairs can only be done when the rain has stopped and the area dried out.

Depending on the nature and extent of the damage, this may result in an insurance claim.  In these situations, the scheduling of repairs will involve the insurance company and timing of repairs impacted by their schedules. 

Emerald Management & Realty Ltd. has 50 years of property management experience in Calgary, AB & area.  Locally owned and operated, our top choice team has the extensive knowledge and support systems in place to attend to your property management concerns with the goal of protecting your real estate asset and the residents who call the property “home”.

 

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